DO YOU GIFT WRAP?

• Yes! We can gift wrap your order and if you would like to get it sent straight to your loved one, we can organise that too.  Please contact Tessa: 027 4433049 or email: luckystreakfarmltd@xtra.co.nz and we can nut out the details.

IS EVERYTHING IN-STORE ONLINE?

• Not yet, we have a huge inventory in-store, we are slowly getting there but no problem, this is an easy fix, please email Tessa: luckystreakfarmltd@xtra.co.nz and we will make sure we add it as soon as possible.

CAN YOU SEND ORDERS BY OTHER MEANS THAN NZ POST?

• No, we do not offer any other forms of delivery.  We do offer free in-store pick-up as an alternative.

WHAT ARE YOUR BUSINESS HOURS?

• Our standard opening hours are: Monday through to Sunday (7 days) from 9am to 5.30pm.

WHY DO SOME PRODUCTS SAY HOW MANY THERE ARE IN STOCK AND OTHERS DON'T?

• Unfortunately, our web and physical stores inventory are not synced, meaning we have to deal manually with our stock levels for tens of thousands of items on a day-to-day basis.  Due to this, sometimes, if an item is showing in stock or out of stock, this may not always be up-to-the-minute accurate, but we do try our best!  Additionally, stock can be inaccurate due to damages, missing or theft.  Please double check with us before ordering if you need an order immediately or after specific quantities.
• For some items, when there are problems with availability, such as our supplier is out of stock or if an item is discontinued, we manage the inventory on line so no more than what is available can sell.  This is why some items have a quantity in stock displayed when you are browsing online.  This is also manually updated.  Every other item on our online store either shows as out of stock or it allows you to add it to your cart, meaning it is available to order.